PURCHASES

CURRENCY

All prices are in € Euros unless otherwise stated.

PRICING, AVAILABILITY AND SALES TAX

All prices are subject to change without notice at any time. Available inventory is subject to change without notice at any time. As a result, if your order is cancelled for any reason, you may not be able to purchase the same item you originally ordered, and if the same item is available, it may not be available at the same price of your original purchase. 

For international buyers: we will declare the price that was paid for customs purposes. Buyers are responsible for the applicable customs duties and taxes that are billed by their respective countries of residence.

PAYMENT METHODS

We accept several methods of payments. If you purchase items shoes in the european union, we accept PayPal, iDeal, Apple Pay, SOFORT, MasterCard and Visa. 

SHIPPING, CONTACT, BILLING AND PAYMENT INFORMATION

Please review your shipping, contact, billing and payment information for accuracy before submitting an order. Billing information must match the billing information you have on file with the issuing bank. Orders placed by (i) children under the age of 13 or (ii) minors between the ages of 13 and 17 without parental consent will be canceled.

SHIPPING

All items are shipped to us first for authentication and verification before being delivered to the buyer. It will typically take 7-12 business days for orders to be delivered to buyers located in Europe, since it takes approximately 3-4 business days to get to us, 1-2 business days to authenticate and 3-4 business days to ship to you.

Ordering outside of the European Union (EU), delivery times vary due to customs. Import duties are not included, and you will be responsible for them upon arrival.

Delivery times are estimates and are not guaranteed, as shipments may be affected by weather-related delays or events outside of our control.

ORDER REVIEW

All orders are subject to fraud review which may result in a delay in processing. We may also require additional information in order to verify your purchase. Until you receive final confirmation of your purchase, please check your email and respond to any requests for verification. While your order is being reviewed, your account may be placed on hold until the review is completed.

ORDER CANCELLATION

We reserve the right to cancel orders in our sole discretion. 

If an order is canceled before you have been charged for the order, you may see a pending authorization on your card that will fall off of your account in a few days but you will not be charged for the order. If an order is canceled after you have been charged for the order, we will refund you the amount you paid for the item(s) to your original method of payment. Please allow 7 to 10 business days for the refund to be reflected on your next billing cycle.

RETURNS

All sales are final. If you experience a problem with your purchase or an item, please contact us at info@restocks.eu. If there is a problem with an item you received, you must contact us in writing within 3 days after receiving the item with a detailed description of the problem.

If your return request is not approved by us for any reason, we will notify you of our decision via email and you will have the option to have the item(s) sent back to you or consigned on your behalf with us. If you choose to have the item(s) sent back to you, we will send you an invoice for the shipping costs. If you choose to consign the item(s), we will activate the listing(s) at the same price you paid for such item(s) and if the item(s) are sold, you will be paid pursuant to our Fee Policy. 

If you do not respond within 14 days of receiving notice that your return request was not approved or if you do not pay the shipping invoice within 14 days of receipt, we will consign the item(s) on your behalf and activate the listing(s) at the same price you paid for such item(s) and if the item(s) are sold, you will be paid pursuant to our Fee Policy.

DISPUTES

If for any reason, you dispute any transaction made on the or website, your account may be placed on hold until the dispute is resolved. You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to item(s) you purchase on the or website. Without limiting the generality of the foregoing and except as provided under “Returns” below, you will not dispute or seek a chargeback from the company whose credit card or method of payment you used to purchase item(s) on the or website. Should you do so, your order(s) may be canceled, and we may, in our sole discretion, refuse to honor pending and future purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit all persons in whose name(s) the credit accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from purchasing item(s) on or website.

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